United States

Macy

Macy

Macy's, founded in 1858 by Rowland Hussey Macy, is an iconic department store chain that has established itself as a leading retailer in th…

Best for you if…

  • A week-long stay
  • Walkable sightseeing
  • Shopping travelers
  • Sightseeing travelers
  • Visiting in November to December
Recommended stay
5-7 days
Best time
November to December
Walkability
Packed
Guide depth
Deep guide
More about this guide

Macy is a strong pick for shopping & sightseeing — plan about 5-7 days, with sights close enough to walk between. Peak season: November to December.

Deep guide guide · about 5 min to read · depth score 96/100 (coverage of intro, tips, and mapped places)

Packed density — Lots to see in a compact city footprint.

50 Places to explore
5-7 Recommended days
November to December Best season
8 Nearby places

Find nearby destinations

When to go

High season: November to December

JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
DEC

Best months for lower-cost travel: January · February · September · October

Weather

Autumn

September to November

Spring

March to May

Summer

June to August

Winter

December to February

How to get there

How to Reach Macy's in the United States

If you are looking to get in touch with Macy's in the United States, there are several convenient ways to reach them. Whether you have a question, need assistance, or want to provide feedback, Macy's offers various channels of communication.

Contacting Macy's Customer Service

For general inquiries or assistance, you can reach Macy's customer service through the following methods:

  • Phone: Dial Macy's toll-free customer service number at 1-800-289-6229. Their representatives are available to assist you from Monday to Sunday, between 9:00 AM and 10:00 PM Eastern Time.
  • Online Chat: Visit Macy's official website and initiate a live chat session with one of their customer service agents. This option allows for real-time assistance and is available during their business hours.
  • Email: You can also send an email to Macy's customer service team by filling out the contact form on their website. Expect a response within 24-48 hours.

Visiting a Macy's Store

If you prefer a face-to-face interaction or want to explore Macy's extensive range of products in person, you can visit one of their many stores across the United States. Here's how you can find a Macy's store near you:

  • Store Locator: Use the store locator feature on Macy's website to find the nearest store based on your location. Simply enter your zip code or city, and the website will provide you with a list of nearby Macy's stores along with their addresses and contact information.
  • Mobile App: Download the Macy's mobile app, available for both iOS and Android devices, which also includes a store locator feature. This allows you to easily find Macy's stores while on the go.

Reaching Macy's Corporate Office

If you have specific business inquiries or wish to contact Macy's corporate office, you can reach them through the following means:

  • Mail: Send a letter to Macy's corporate office at the following address:
    Macy's Inc.
    7 West Seventh Street
    Cincinnati, OH 45202
    United States
  • Phone: For corporate-related matters, you can contact Macy's corporate office directly at 1-513-579-7000.

Remember, whether you choose to contact Macy's customer service, visit a store, or reach out to their corporate office, their dedicated team is always ready to assist you with any inquiries, concerns, or feedback you may have.

Getting to know Macy

Macy's, founded in 1858 by Rowland Hussey Macy, is an iconic department store chain that has established itself as a leading retailer in the United States. With its headquarters in New York City, Macy's has become synonymous with fashion, quality, and exceptional customer service.

The company operates more than 500 stores across the United States, offering a wide range of products including clothing, accessories, home goods, and beauty products. Macy's is known for its extensive selection of national and international brands, spanning from affordable to high-end. Whether it's a trendy outfit, a designer handbag, or a stylish piece of furniture, Macy's has something to cater to every individual's taste and budget.

One of the unique aspects of Macy's is its annual Thanksgiving Day Parade, a cherished American tradition that dates back to 1924. The parade features elaborate floats, giant balloons, and engaging performances, captivating millions of people who line the streets of New York City or watch it on television. This event not only showcases the company's commitment to entertainment but also solidifies Macy's as a beloved brand deeply connected to the fabric of American culture.

In recent years, Macy's has expanded its digital presence, offering a convenient online shopping experience for customers nationwide. The user-friendly website and mobile app allow shoppers to browse and purchase products from the comfort of their own homes, while also providing access to exclusive deals and promotions.

Despite the ever-evolving retail landscape, Macy's remains a key player in the industry, consistently adapting to customer needs and preferences. The company's commitment to innovation, quality merchandise, and exceptional customer service continues to attract and retain a loyal customer base, cementing its position as one of the most renowned and trusted retailers in the United States.

Pre-trip checklist

Compiled from local tips, stay length, and season notes.

Local tips

  • 1. Don't miss Macy's Thanksgiving Day Parade
  • 2. Visit during the holiday season for amazing window displays
  • 3. Explore Central Park for a peaceful retreat in the heart of the city
  • 4. Check out the Macy's Fourth of July Fireworks Spectacular
  • 5. Take advantage of Macy's Friends and Family Sale for great deals

Places worth exploring

50 places mapped for this destination

0–1
1–3
3–8
8–20
20+

Walking loops

Evening strolls, half-days, and fuller day loops — clustered by proximity.

Suggested 5-day outline

Places ordered by proximity into day buckets. Add what you like to your trip.

Frequently asked questions

Answers compiled from stay length, season, and local tips for this guide.

How many days do you need in Macy?

Most travelers spend about 5-7 days in Macy, United States.

When is the best time to visit Macy?

High season is typically November to December.

Which months are more budget-friendly in Macy?

Travelers often find better value in January, February, September, October.

What kind of trip is Macy good for?

Macy suits Shopping, Sightseeing, Cultural Exploration.

Is Macy walkable?

Lots to see in a compact city footprint.

Any local tips for Macy?

1. Don't miss Macy's Thanksgiving Day Parade

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